How can we help you?
Here are the most common questions our customers have asked us over the years.
There are two methods for encapsulating your placenta. The first one is the Steamed Method, with this method the placenta is steamed before the drying out process begins. Women have reported this method to be more calming and rebalancing. The second one is the Simple Method, with this the placenta begins the drying-out process from its raw state. Women have reported this method to be more energising. Both methods will still provide all the amazing benefits but are just a little stronger in the above-mentioned areas. The most popular method is the Simple Method.
If you decide to go ahead, then the process is really simple. Once you are booked in, we send you a cooler pack about 6 weeks before your due date. You put this in your freezer ready to go to the hospital. When your labour starts, and you are told to go to the hospital, you take this out of the freezer and take it with you. As soon as you can, tell your midwife that you wish to keep your placenta When the baby arrives, the midwife will put your placenta in a placenta bag and it then goes into the cooler pack ready for collection. You then simply call the number from your welcome e-mail (24/7, 365) and we will send our courier to collect your placenta from the hospital. The process then takes 48hrs and we deliver it back to you when you arrive back home.
As a general rule, we can still carry out the placenta encapsulation process if you have not smoked beyond your week 20 scan. I’ve you have smoked beyond this point and/or intend to smoke throughout your pregnancy, you can still have the process but you must choose our gummies as your base product, rather than any of the pills methods. You can still have our add-on products such as our placenta oil, face cream, etc. If you are considering or have placed an order and you feel that your circumstances may be slightly different, then please do give us a call between 9 am-5 pm on 0333 009 0812 and we’ll be happy to discuss your options.
Yes, the process is exactly the same.
Yes, our service is only available to the individual whose placenta we are encapsulating
No, you must have your placenta encapsulated.
Yes, your placenta is legally your property and you are allowed to keep it if you want to. Please make sure that you tell your midwife that you wish to keep your placenta, as soon as you can and make them aware of your special placenta pack so that they are ready.
You can make your balance payment from the my account page of the store you purchased from. From our home page, click my account in the top bar and select your store. You will now need to click my account again and log in. Your login details will have been sent to you via email when you first made your purchase. From your account page, click my orders and click pay to complete your balance payment.
In this case we would refund any balance that had been paid. The only thing that is non refundable is the £50 deposit.
Yes, home birth is not a problem for us at all. If you are choosing the premium courier collection option, we advise you choose the hospital you would have gone for birth.
Yes, we advise all our clients to delay cord clamping. As the cord blood is not used in our process. Stem cell banking does not affect our process at all.
We send cooler packs out six weeks before birth. If you are booking in after 36 weeks it will be sent the next working day.
Yes, this won’t affect our process at all.
Yes, this won’t affect our process at all.